Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession).
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must contact us (Wioletta Kruczkiewicz, c/o Postflex #3634 Emsdettener Str. 10, telephone number: on request, e-mail address: info@aussie-falko.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
You can also electronically complete and submit the sample withdrawal form or another clear declaration on our website (https://www.aussie-falko.com/). If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such a revocation. transmit.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
If you have requested that the services for which the contract provides for the payment of a price should commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you notify us of the exercise of the right of withdrawal in respect of this contract compared to the total scope of the services provided for in the contract. corresponds to.
Reasons for exclusion or expiry
The right of withdrawal does not apply to contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision of services.
In the case of a contract for the provision of services that obliges the consumer to pay a price, the right of withdrawal expires when the service has been provided in full if the consumer has expressly agreed before the start of the service that the trader will start providing the service before the end of the withdrawal period and has confirmed that he is aware that his right of withdrawal expires when the trader has fulfilled the contract in full.
Sample withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it to us).
-To Wioletta Kruczkiewicz, c/o Postflex #3634 Emsdettener Str. 10 , e-mail address: info@aussie-falko.com:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.
